Start by opening CheckMarket, picking an objective, and building a survey that matches your brand in minutes. Choose a ready-made template for NPS, concept testing, employee pulse, or build from scratch. Drop in questions from your saved library, mix formats (single/multi-select, scales, open text, rankings), and add images, video, or audio to boost clarity. Use skip logic and branching to show only what’s relevant, then preview the flow on desktop and mobile to confirm it feels fast and clear.
Next, decide who should see it and how. Import contacts or create panels with filters like region, role, or past purchases. Generate a unique link per campaign, or embed the survey on your site. Trigger targeted intercepts for specific pages or visitor behaviors. Send email invites with personalized fields, share to social channels, post to Slack, or run phone-based outreach when you need higher-touch responses. For events and retail, switch to kiosk mode on a tablet; for field teams or low-connectivity areas, collect feedback offline and sync when back online. Mobile optimization is automatic, so respondents can complete it from anywhere.
Once live, track progress without leaving your browser. Monitor completes, drop-offs, source performance, and device mix in real time. Set automated reminders to nudge non-responders and notifications that alert your team when key metrics move (for example, a drop in satisfaction or a spike in negative comments). If something isn’t working—like a subject line or intercept trigger—adjust the channel or timing on the fly. Share a secure link to the live dashboard so stakeholders can follow along without exporting anything.
When it’s time to act, slice results by audience, channel, or timeframe to find patterns. Compare segments, run quick cross-filters, and turn open-text into themes using built-in analysis tools. Export raw data or presentation-ready charts, then push insights to your CRM or data warehouse via API so sales, product, and support can see feedback next to customer records. Send highlights to Slack, attach response details to tickets, and publish a read-only dashboard for leadership. For 360-degree feedback or recurring programs, clone your project, keep your branding and logic, and roll it out again with updated panels and schedules.
Basic
$150.00 per month
500 monthly survey responses
Unlimited users
Unlimited number of surveys
Unlimited questions per survey
Unlimited access to all features
Custom
Custom
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